Trust is the fundamental architecture of human progress
In short: When trust breaks, how do we repair it? Harvard Business School professor Frances Frei explores the mechanics of building and rebuilding trust in her analysis of organizational dynamics.
Drawing on her experience at Uber, Frei argues that trust is the essential foundation for all human activity. She suggests that mastering the ability to establish and restore trust is a prerequisite for achieving unprecedented levels of progress.
The talk serves as a crash course in navigating the complexities of interpersonal and professional reliability, focusing on how individuals can maintain these bonds or systematically reconstruct them when they have been compromised.
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Sources
- Summary by Intellect · source: Frances Frei: How to build (and rebuild) trust
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