Does chasing efficiency in health care actually make us lose the patient?
In short: Eye surgeon Andrew Bastawrous questions the modern obsession with speed in medicine. By reflecting on his work bringing eye care to remote populations via smartphone, he challenges us to rethink how we define success and improve outcomes for both those receiving and providing care.
In a talk recorded on April 8, 2025, Bastawrous explores the tension between clinical efficiency and the human experience of health care. Having developed mobile technology to reach millions in underserved regions, he argues that the relentless pursuit of speed may come at a significant cost to the quality of care.
The presentation serves as a provocation to shift focus toward outcomes that truly matter, suggesting that current metrics may be obscuring the needs of patients and the well-being of medical professionals.
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Sources
- Summary by Intellect · source: A Different Way to Measure Success in Health Care | Andrew Bastawrous | TED
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