Why saying “no problem” might actually offend the person you are thanking
In short: Explore the linguistic mechanics of phatic expressions. This video examines why certain common responses to gratitude can be perceived as rude and how social rituals shape our daily conversations.
The video delves into the concept of phatic expressions—language used to perform social functions rather than convey information. It explores the subtle social rituals involved in politeness and how our responses to thanks can impact interpersonal dynamics.
By looking at the mechanics of social interaction, the presentation provides context on how linguistic choices influence face-work and the organization of conversational turn-taking.
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- Summary by Intellect · source: Why “No Problem” Can Seem Rude: Phatic Expressions
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