Why asking a question is more subversive than shouting back

Dylan Marron: Empathy is not endorsement · 11:15 · Video: TED · Watch at the source

In short: Digital creator Dylan Marron explores how to handle online vitriol without escalating the conflict. He shares a unique strategy for engaging with critics that shifts the dynamic from confrontation to curiosity.

Marron, known for projects like "Every Single Word," discusses the psychological toll of internet hate. Rather than retreating or reacting with anger, he employs a specific coping mechanism: asking his detractors, "Why did you write that?"

The goal is to move from speaking at people to speaking with them. By seeking to understand the underlying motivation of an insensitive comment, Marron suggests that empathy does not mean agreeing with a viewpoint; it means acknowledging the human on the other side of the screen.

Opens the Intellect+ feed with this card first. Swipe up for the next one.

Sources

To cite this card, link to https://intellectplus.co.uk/app/technology-empathy-is-not-endorsement.

How we source, check and correct cards: Editorial standards.

General information, not professional advice. Spotted an error? Flag the card or see corrections and complaints.

Intellect Plus is a visual educational discovery platform for exploring fascinating facts and ideas. Brain Food, Not Brain Rot. What is Intellect Plus?

Related

Finding something worth knowing…