Why meeting diversity metrics is not enough for true inclusion

Rosalind G. Brewer: How to foster true diversity and inclusion at work (and in your community) · 23:50 · Video: TED · Watch at the source

In short: Starbucks COO Rosalind G. Brewer explains why companies often fail by focusing on numbers rather than people. This conversation explores how to move beyond mere metrics to build genuine relationships and drive grassroots change in workplaces and communities.

Rosalind G. Brewer suggests that true diversity and inclusion require a shift in focus from hitting statistical targets to building meaningful relationships with people from diverse backgrounds. Instead of treating inclusion as a checklist of metrics, leaders should aim for systemic, grassroots change that impacts both the boardroom and the wider community.

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