From a small country shop to Australia's second-largest retailer, the story of Coles Group.

From a small country shop to Australia's second-largest retailer, the story of Coles Group.
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In short: Founded in 1914 by George Coles in a Melbourne suburb, Coles evolved from a modest variety store into a retail titan. Over a century, it navigated complex mergers, massive acquisitions, and corporate spin-offs, ultimately shaping the landscape of Australian consumer habits through strategic pivots and intense competition with Woolworths.

The origins of Coles trace back to 1910, when George Coles purchased his father's shop in St James, Victoria, for £4500. By 1914, he established the first Coles Variety Store in Collingwood. The company’s trajectory shifted significantly in 1959 when Sir Thomas North was sent to the United States to study high-volume, self-service supermarkets. His findings led to a rapid transformation, including the 1960 acquisition of the Matthews Thompson grocery chain, which provided the footprint needed to challenge Woolworths.

The company's history is marked by a series of ambitious corporate maneuvers. In 1985, the merger between GJ Coles & Coy and Myer Emporium created the largest Australian corporation of the time, leading to the formation of Coles Myer Limited. This era saw the company experiment with diverse retail formats, including the acquisition of Bi-Lo, the launch of the 'category killer' Officeworks in 1993, and the short-lived introduction of the Chili's restaurant chain. By the early 2000s, the company faced struggles, leading to a major restructuring under CEO John Fletcher, who abolished the popular shareholder discount card to protect margins.

The modern era of Coles began with its 2007 acquisition by Wesfarmers for $22 billion, a record-breaking takeover bid. This period saw a critical assessment of the company's internal culture and a massive divestment strategy. In 2018, Coles Group was spun off from Wesfarmers, returning to the Australian Securities Exchange as an independent entity. Today, it remains a dominant force in the Australian market, continuing to refine its operations through strategic acquisitions, such as milk processing plants and pet care ventures, while maintaining its core focus on food and liquor retail.

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